Terms and Conditions

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Booking Conditions

Below you will find our Booking Conditions on which we will arrange a booking for your flight, accommodation, transfer, excursion, ticket , trains, cruises, ferries, motor coaches, or other holiday requirements (the 'Travel Arrangements or Trip').

Orbis Vacations is a UK-registered company with company number 07850253. We can be located at Annett & Co Limited, 1b First Floor, 142, Johnson Street, Southall, Middlesex, UB25FD United Kingdom. The terms "we", "us", "our" or “Orbis Vacations” are used interchangeably to refer to our company. When you book travel arrangements with us and we agree to provide these arrangements, these terms and conditions apply. The phrases “trip”, “booking”, “contract” or “travel arrangements” refer to the travel services we provide unless otherwise stated. Our website, https://www.orbisvacation.ca, operates under the trading name of Orbis Vacations Limited.

The terms "you" and "your" in these conditions refer to the traveler or purchaser of travel and all individuals named on the booking, including those who are added or replaced later. You must carefully review these conditions as they establish your respective rights and obligations. By requesting us to confirm your booking, we presume you have read and understood these booking conditions and agree to them.

As per these terms, a 'package' refers to a pre-planned combination of at least two components among transport, accommodation, and other tourist services sold or offered for sale at an all-inclusive price. Additionally, this package should cover a period of more than 24 hours or include overnight accommodation. Furthermore, these tourist services should not be secondary to transport or accommodation and must account for a substantial portion of the package.

Destination Entry Requirements

Special Requests

General Hazards of Travel

Photographs & Pictures

Flight Changes


Changes or Cancellation by you

Price for your Trip

If We Have to Cancel or Change Your Trip

Travel Insurance

Your Trip Contact

Your Behavior

Travel Documents

If You Have a Complaint

Our Responsibility for Your Trip

Passports and Visas

Errors and Omissions

Force Majeure

Law and Jurisdiction

Age & Health Requirements

Terms Related to Covid-19

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